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HELP
 

General
  1. What is USACOPS?
  2. Is USACOPS a law enforcement agency?
  3. Information is wrong for a department. How do I report this?
  4. Does USACOPS.com give legal advice?
  5. I need to email a particular department, but they do not have an email listed. Will USACOPS.com forward this for me?
  6. I need a particular department's email address, fax number, Official Department website link, etc. Why doesn't the department have this information on their USACOPS webpage?
  7. I have information about: a crime, suspicious activities/individuals, etc. What do I do?
  8. I'm interested in working in law enforcement. What are the requirements to become an Officer? What if I'm a citizen of another country? Which departments are hiring?
  9. Is there a website where I can search for registered sex offenders in my area?
  10. What do I do if I have information about a missing and/or exploited child?
  11. Do you have lists (databases) to sell, rent, lease, or share?
 
Law Enforcement Agencies
  12. How much does this cost?
  13. My department is not listed in USACOPS. How do I add it?
  14. My department is listed in USACOPS. How do I add the extra pages?
  15. You have the wrong information (name, address, telephone number... ) on my department webpage. How do I correct this?
  16. My department already has a webpage. Can we participate in USACOPS?
 
Email
  17. Who can sign-up for a USACOPS web-based email account?
  18. How do I get a USACOPS web-based email account?
  19. How do I check my USACOPS email?
  20. Who provides the USACOPS.com email service?
  21. Do you provide tech support for the email accounts?
  22. My email account has been restricted or suspended. What do I do?
  23. I have forgotten my password. What do I do?
  24. Why have my emails disappeared?
  25. How do I report Spam or Abuse?
  26. Investigations / obtaining end-user information from Everyone.net
  27. More information...
 
Miscellaneous
  28. How do I report technical problems with the website?
  29. How do I advertise on USACOPS?
 
eBay
  30. eBay sent me to USACOPS.com to file a report. How do I do this?
 




General
  1. What is USACOPS?

USACOPS.com is a website that is linking together Law Enforcement Agencies in the United States. USACOPS is designed to assist law enforcement in their communications with each other and their relations with the public they serve.

We are making sworn agencies a free USACOPS profile that can include agency/department photos, text, a link to the department's official website, e-mail address, etc.

Agency webpages are subject to the Participation Guidelines on the sign-up page. We reserve the right to remove, delete, suspend, etc, agency profiles for any reason, at any time, without notice.
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  2. Is USACOPS a law enforcement agency?

No. USACOPS.com is not a law enforcement agency nor are we affiliated with any agencies. We are a commercial website that makes webpages for sworn law enforcement agencies throughout the United States. This site is supported through advertising.
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  3. Information is wrong for a department. How do I report this?

For revisions, please go here.
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  4. Does USACOPS.com give legal advice?

No. We cannot provide any legal advice.
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  5. I need to email a particular department, but they do not have an email listed. Will USACOPS.com forward this for me?

We are unable to forward emails to agencies/officers. Department email addresses are the number one requests from site visitors. We strongly encourage departments to list their email addresses on the site. Please check back with us often as we add email addresses, links, and new items as they are submitted to us.
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  6. I need a particular department's email address, fax number, Official Department website link, etc. Why doesn't the department have this information on their USACOPS webpage?

Email addresses, fax numbers, Official Department website links, etc, must be submitted to us directly by the department via the department sign-up form in order for these items to be placed on their USACOPS page. If a USACOPS department listing does not have an email address, fax number, Official Department website link, etc, the department either has not submitted these items to us or does not currently have these items.
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  7. I have information about: a crime, suspicious activities/individuals, etc. What do I do?

Please do not email us to report a crime, etc, as we are not affiliated with any law enforcement agency. Please contact your local authorities. In case of an emergency, please dial 911.
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  8. I'm interested in working in law enforcement. What are the requirements to become an Officer? What if I'm a citizen of another country? Which departments are hiring?

Different departments have different requirements when it comes to hiring Officers. Please directly contact the agency you are interested in working for and inquire about their hiring practices. The department would best be able to assist you. USACOPS also provides a Job Board where departments may post job openings for free.
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  9. Is there a website where I can search for registered sex offenders in my area?

Please contact your local Sheriff's Office and inquire whether they provide a searchable database of registered sex offenders online for your area.
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  10. What do I do if I have information about a missing and/or exploited child?

Please contact your local authorities immediately. You may also contact the National Center for Missing and Exploited Children.
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  11. Do you have lists (databases) to sell, rent, lease, or share?

No.
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  Law Enforcement Agencies
  12. How much does this cost?

NOTHING! USACOPS is a free service to Law Enforcement Agencies. USACOPS is a commercial site that sells advertisement. By selling advertisement, we are able to provide this site free of charge to law enforcement agencies.
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  13. My department is not listed in USACOPS. How do I add it?

If your department is not listed in USACOPS, please go to the Department Sign-up form.
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  14. My department is listed in USACOPS. How do I add the extra pages?

To add extra sections or items to your department's profile, please go here.
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  15. You have the wrong information (name, address, telephone number... ) on my department webpage. How do I correct this?

To submit a department revision, please go here.
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  16. My department already has a webpage. Can we participate in USACOPS?

ABSOLUTELY! Your USACOPS webpage can have a link to your department's homepage making it more accessible to other Law Enforcement Agencies and the public.
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  Email
  17. Who can sign-up for a USACOPS web-based email account?

Anyone can sign-up for a USACOPS email account.


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  18. How do I get a USACOPS web-based email account?

To sign-up for a USACOPS web-based email, please go here.
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  19. How do I check my USACOPS email?

To check your USACOPS web-based email, please go to the USACOPS Homepage or the Email Login page.
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  20. Who provides the USACOPS.com email service?

USACOPS.com email accounts are provided and administered by a third party, www.Everyone.net.
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  21. Do you provide tech support for the email accounts?

We are sorry, but USACOPS is not able to provide technical support for the email accounts. Email accounts are provided and administered by Everyone.net. They do not offer free technical support.

If you have a free account, you may purchase Everyone.net Per-Incident Support to help resolve your email issues. You may also upgrade your free account to a Mail Plus account. All Mail Plus subscribers receive support by email.
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  22. My email account has been restricted or suspended. What do I do?

Please note that USACOPS does not restrict or suspend the email accounts. Restrictions, suspensions, etc, are normally put in place by Everyone.net after a violation of their terms of service to prevent abuse of their service/network, etc.

Reasons for Everyone.net's locking could be due to being reported by several people from an outbound message, your outbound message contained something that their filters caught as spam, or there was suspicious activity on the account observed by their operations team. These are only but a few possibilities.

To ask for assistance for a suspended account, please raise a support call here. There is a charge for this service.

For free users, Everyone.net suggests you upgrade to their Mail Plus service. All Mail Plus subscribers receive support by email. Users are also referred to their Pay Per Incident support [ https://controlcenter.everyone.net/amc/sscripts/payPerIncidentSupport.pl ] Everyone.net can assist these end-users with issues, especially if they are having false positive messages on the outbound side.

Note that the email service is provided by Everyone.net, who is a third party. Everyone.net may or may not release the account again if another breach is detected. So please take care using the service.
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  23. I have forgotten my password. What do I do?

When you signed up for the email account, you were asked to supply a secret question and answer. You will be asked to give the answer you created. Request your password reminder here.
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  24. Why have my emails disappeared?

With a free email account, saved messages are deleted after 60 days of inactivity. Normally once this has happened your deleted emails cannot be recovered. If your email address is important to you, you should consider upgrading to a Mail Plus account, which has no 60 day limitation.
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  25. How do I report Spam or Abuse?

To report unsolicited email or spam, please verify that the message originated from an Everyone.net IP address, then forward the complete message (including all headers) to abuse@everyone.net.
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  26. Investigations / obtaining end-user information from Everyone.net

Please contact Everyone.net for more information.


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  27. More information...

Anyone may sign up for a USACOPS.com email address.

Email service is provided by a third party, Everyone.net.

USACOPS DOES NOT ENDORSE ANY USER OF THE EMAIL SERVICE OR CONTENT OF ANY USER COMMUNICATIONS.

Users are responsible for maintaining the confidentiality of their account and password. Users are responsible for all uses of their account, whether or not actually or expressly authorized by user.

Users alone are responsible for the contents of their communications when using the email services and as well as the consequences of any such messages. Users agree they will not use the services for chain letters, junk mail, spamming or unlawful, harassing, libelous, privacy invading, abusive, threatening, harmful, vulgar, obscene, indecent, tortious, or otherwise objectionable content.

By signing up for a USACOPS.com email address, users agree to Everyone.net's Terms and Conditions.

To report spam or abuse, please verify that the message originated from an Everyone.net IP address, then forward the complete message (including all headers) to abuse@everyone.net.

If you have been scammed, contact the authorities: The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center. You can file an on-line complaint with IC3 by going to http://www.ic3.gov


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  Miscellaneous
  28. How do I report technical problems with the website?

For technical support information for USACOPS.com email accounts, please refer to the email section above. To report technical problems with the website, please email webmaster@usacops.com. Please include the location (URL) of the problem and the type of browser you are using.
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  29. How do I advertise on USACOPS?

For advertising information, please see our advertising section.
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  eBay
  30. eBay sent me to USACOPS.com to file a report. How do I do this?

For those who have been a victim of fraud, eBay sometimes advises them to contact both their local law enforcement agency and the law enforcement agency where the person/company who defrauded them is located.

eBay usually refers victims to our website to locate contact information of the law enforcement agencies in question.

Please note, you are not able to file a report directly on USACOPS.com. Reports must be filed with the law enforcement agencies. You will need to directly contact your local pd and/or the pd where the person/company who defrauded you is located. Please search our website for contact information of the police departments.

Please note, we do not have contact information for agencies outside of the United States.
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