March 22, 2012
St. Cloud, MN: GeoComm Public Safety Consulting Services recently completed a comprehensive
nd detailed study of Iowa's existing 9-1-1 environment for the Iowa Statewide Interoperable Communications
Systems Board (ISICSB). GeoComm's Public Safety Consulting Services team partnered with the
ISICSB to review the existing State of Iowa wireline and wireless 9-1-1 systems to
determine how these systems can improve to operate more effectively and efficiently in the
future. Another important aspect of the project included a high-level review of the interoperability
capabilities of Iowa Public Safety Answer Points (PSAP)/9-1-1 dispatch centers.
This project resulted in numerous short-term and long-term recommendations or achievable goals related to
governance, funding, network, PSAP/9-1-1 dispatch center operations, technology, interoperability, GIS,
and legislation. The recommendations were determined after data collection from each of the PSAPs/9-1-1
dispatch centers in Iowa, stakeholder interviews, and extensive research and analysis. Data collected
determined the strengths and weaknesses of the current 9-1-1 environment and allowed for identification
of potential improvements in the overall operational, administrative, and financial processes.
"The completed 9-1-1 study will help in the planning for the future of the 9-1-1 program in the State
of Iowa," stated Barbara Vos, Iowa Homeland Security and Emergency Management E9-1-1 Program Manager.
"We enjoyed working with the GeoComm team, and they produced a very usable study
for our program."
GeoComm Public Safety Consulting Services project manager, Nancy Pollock, will present the findings and
recommendations of the study at the Iowa APCO/NENA Spring Conference on April 3, 1:00pm, at the Holiday Inn -
Jordan Creek in West Des Moines, Iowa.
"The partnership of GeoComm's professional consultation and the Iowa 9-1-1 program and stakeholder project
team has resulted in a comprehensive and useable roadmap for improving 9-1-1 service, sustainability,
and survivability for the State of Iowa," stated Nancy Pollock, GeoComm project manager.
About GeoComm: GeoComm is a public safety consulting, GIS, and software development firm
dedicated to public safety. Over the past 16 years, GeoComm has conducted more than 600 public safety
consulting projects and has been at the forefront of understanding and implementing public safety
communications systems. GeoComm subscribes to the Project Management Institute's effective practices
and Code of Ethics. We partner with our customers to develop unique solutions and recommendations
based in their environment. http://www.geo-comm.com/consulting.html