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9-1-1 & Tech Industry Experts Successfully Test 21st Century 9-1-1 Capabilities & Features
  November 08, 2013

St. Cloud, MN - Last week, representatives from more than two dozen public safety service providers came together to test the features that would enable 9-1-1 centers across the country to keep pace with consumer technologies and introduce multimedia "call" capabilities, allowing text, images, and real-time video to be sent from those in need of emergency assistance directly to 9-1-1 call takers.

This Industry Collaboration Event, dubbed "ICE 8", focused on testing interfaces for logging of processing events and recording NG9-1-1 multimedia and call data, as well as interfaces for retrieving and reproducing both. NENA's "i3" NG9-1-1 standard specifies the system interfaces that were tested at ICE 8. The testing included processing calls from origin to termination using several different types of media. It explored a greater detail of specification called for in the requirements in a variety of different "real world" situations focusing on call recording and logging. GeoComm ECRF/LVF helped support end-to-end tests at ICE 8. The following interactions and protocols were evaluated, specifically, as they relate to the ECRF/LVF:

* State-level LoST queries using civic and geodetic locations
* Default routing and error handling at the ECRF and ESRP level
* Interaction with i3-compliant call recorders and loggers

"GeoComm remains committed to NENA's vision of Next-Generation 9-1-1. By participating in ICE 8 and helping plan the event, we had the opportunity to test interoperability and adherence to standards - not just for GeoComm's ECRF/LVF, but for all vendors attending the event," stated Brooks Shannon, Product Manager at GeoComm. "The high degree of face-to-face collaboration among vendors was fantastic, which helped make this ICE, like past events, a significant contributor to the advancement of 9-1-1."

"Through the ICE initiative, NENA is proud to provide a space for all relevant players to come together in an open, collaborative atmosphere to test the products and services that will ultimately enable Next Generation 9-1-1 and improve emergency responses for all citizens in need," said NENA President Bernard Brown, ENP. "We thank the Illinois Institute of Technology for hosting this critical event and INdigital for assisting in establishing the network connectivity between participants."

Additional ICE program details are available at

About GeoComm: GeoComm ( was founded in 1995 to provide county governments with turnkey emergency 9-1-1 development services. Over the subsequent 18 years, the company has grown to serve more than 12,000 dispatchers in 750 emergency 9-1-1 call centers in the United States, helping to keep more than 84 million people safe. Today, GeoComm has a national reputation as a leading provider of geographic information and communication systems. The company's systems route emergency calls to the appropriate call center, display caller locations on 9-1-1 call takers answering positions, and guide emergency responders to emergency incidents.


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